Customer research sprints
Two-week deep dives with your users, your data, and the market. We synthesise the interviews into a one-pager the whole company can rally behind.
We translate fuzzy ambition into a sharp product thesis, a 90-day roadmap, and the experiments that prove the bet before you burn the budget.
Every capability below is something we have shipped at least three times. No inflated menus, no services we‘d outsource to a stranger. Pick one, pick three, or pull the whole list into a Studio track.
Two-week deep dives with your users, your data, and the market. We synthesise the interviews into a one-pager the whole company can rally behind.
A defensible bet written in plain English, with the three north-star metrics that prove it's working — and the early-warning signals that prove it isn't.
A 90-day plan sequenced by risk. Each bet ships with an owner, a hypothesis, and an experiment that resolves the bet in days, not quarters.
Tier design, packaging, and the elevator pitch that survives a sales call. Tested against the actual willingness-to-pay of your best customers.
Operating cadences, decision logs, and the small processes that keep a growing team moving without slipping into status-update theatre.
A weekly hour with the founder or GM — no slides, no notes — to pressure-test the next call before you make it in front of the board.
We work in visible slices with a rhythm you can feel. Senior hands on the work, demos on the calendar, and a written log of every bet we make and how it lands.
We sit with your team, your customers, and your data until the real question is on the table. Two weeks, no slides.
01 / 5We write the thesis in plain English, with the metrics that prove it's working and the bets that prove it isn't.
02 / 5We turn the thesis into a 90-day roadmap sequenced by risk — every bet has an owner, a hypothesis, and an experiment.
03 / 5We run the first three experiments with you in the room. We learn out loud, kill the bad bets early, and double down on the live ones.
04 / 5After 12 weeks you have a strategy book, an experiments board, and an OKR tree the team can run without us in the room.
05 / 5A few of the headlines from the engagements behind this track. The boring details (logs, audit trails, the Loom explaining why) ship with every engagement.
Taste with receipts.
Open trackA Loom, a Notion doc, or a 15-minute call works. We will read the room and write back with the smallest bet that proves the system.